Your privacy is important to us. This policy explains our online information practices and the choices you can make about the way your information is collected and used. There is a link to this policy from the bottom of every page on the BuyNeckTubes.co.uk website via the 'Information' section on the footer menu.
The Information We Collect:
This notice applies to all information collected or submitted on BuyNeckTubes.co.uk.
1.1. By registration and / or Purchases
1.1a. We collect information about you that you provide when you register to use the community areas of our site.
1.1b. Through completion of online forms
1.1b.1. We collect information about you if complete any of the various forms on our site to contact us, make enquiries, order products and services, apply to us and give us feedback.
1.1b.2. We need you to give us certain information, which will be indicated on the form you are required to complete in order to place an order. It would help us if you give us any other information that you think will be relevant but you are under no obligation to do so.
1.1c. Through traffic data and site statistics
1.1c.1. We do keep a record of traffic data which is logged automatically by our server, such as your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit.
1.1c.2. We also collect some site statistics such as page hits and page views.
1.1c.3. We can not identify any individual from traffic data or site statistics.
1.1d. By you contacting us by other methods other than the website
1.1e. We provide various telephone and fax numbers and email addresses for you to contact us. We will collect information from you that you provide through any of these methods.
1.1f. We may also collect other information you supply to us after your initial contact with us.
1.1g. We do NOT collect or retain any financial information such as credit or debit card details. We use third party payment processors for any purchases you may make from us. You submit your credit/debit card details to the third party payment processors, NOT BuyNeckTubes.co.uk.
1.2a. A cookie is a small text file which is transferred from a website and stored on your computer’s hard drive. It enables a website to “remember” who you are.
1.2b. Most browsers are automatically set to accept cookies but if you are using Microsoft’s Internet Explorer or Netscape Navigator, you should be able to configure your browser to restrict cookies or block all cookies if you wish. This will however, affect your ability to log into and use our community areas. Browser-specific instructions on how to restrict or block cookies may be found on the Interactive Advertising Bureau’s website at http://www.allaboutcookies.org/.
1.2c. We use session cookies (which are temporary cookies) in the communities section of our website to verify your identity when you log in and to keep track of which pages you visit, to personalise our service to you, including sending you or your business any marketing information you have indicated you would be happy to receive and to improve our website. Session cookies are deleted when you close your browser (i.e. the software program you use for searching and viewing various kinds of Internet resources such as information on a web site).
1.2d. We do not use persistent cookies, i.e. cookies remain on your hard disk until you delete them.
1.3 Third Party Advertisers (Google)
We use third-party advertising companies such as Google to serve ads when you visit this website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to·not having this information used by these companies, click here.
Google's use of the DART cookie enables it to serve ads to our users based on their visit to this site and other sites on the Internet.
Payments, Credit / Debit Card information
- We do NOT retain any financial information such as credit or debit card details.
- We use third party payment processors for any purchases you may make from us.
- Placing of all orders is secured via SSL 128/256 bit encryption (your browser address bar will show httpS:// together with a padlock icon to confirm your connection is secure)
- If paying by credit / debit card you add your credit/debit card details to the SSL 128/256 bit encryption secured order form for secure transmission to third party payment processors, BuyNeckTubes.co.uk. does NOT retain any credit/debit card information whatsoever
Security and storage of information
2.1. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
2.2. Information submitted and stored in customers My Account is transmitted and secured by SSL 128/256 bit encryption (your browser address bar will show httpS:// together with a padlock icon to confirm your connection is secure).
2.3. As we use third party payment processors we do NOT collect or retain any financial information.
2.3. We will store your information at least for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).
What your information is used for
3.1. If you purchase products or services from us, we will use your information to fulfil your order and to provide you with the products or service you have requested.
3.2. If you register to use one of our community areas, we will use your information to provide those membership services to you.
3.3. If you agree when you register with us or buy from us, we will also use your information for marketing purposes. If you do not want the information we hold on you to be used in this manner, you will have the option to unsubscribe from any mailing we may send to you
3.4. If you do not object, we may use the information we hold on you to contact you for feedback on your use of our products and/or services and/or website.
3.5. We may use aggregated data about users of our site, sales patterns and other statistical data to improve our site, but this will not identify individuals from that aggregated data.
With whom we may share your information
4.1. We will not share your information with any other organisation except in the following circumstances.
4.1.1. We will share your information with another organisation if they are supplying you with products or services that you have asked us to contract or supply on your behalf i.e. we are acting as agent for you.
4.1.2. We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.
4.1.3. We may share your information with our funders or potential funders, such as our bank and with our professional advisers who have a reasonable need to see it.
4.1.4. We may share your information with any group companies of ours so that they can provide any products and services to you that you request.
4.1.5. We may on occasion use your information to send you details of products and services of carefully selected businesses which are complementary to our own products and services. If you do not want the information we hold on you to be used in this manner, you can unsubscribe from any or all mailings you may receive in this manner.
4.1.7. We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
5.1. You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.
5.2. You also have a right to be removed from any mailing list we hold at any time, you can remove yourself (a) by selecting the 'unsubscribe' link in any email that you may receive or (b) by contacting us and asking us to remove your details.
You can contactl us by:
- live chat - button at top of sidebar on each page
- email via our contact us form
- voicemail: +44 (0)871 218 5150
- write to us at:: BuyNeckTubes.co.uk, BuyBuy Group, Unit 1B, 227 Talbot Road, Blackpool, Lancashire, FY3 7AS, United Kingdom